Terms and Conditions

    1. Terms and Conditions of Use
      By using the TSG2U website you are subject to the following terms and conditions of use. These Terms and Conditions of use govern your use of this web site and your use of this web site indicates your acceptance of these Terms and Conditions. TSG2U("We, Us") may from time to time amend, update or change this web site including these Terms and Conditions without prior notice. Any promotion, competition, product or service identified or contained in this website is subject to these Terms and Conditions or those specified on the applicable webpage.
    2. General Disclaimer
      TSG2U is not liable for any loss suffered in connection with the use of this website or a linked website. This general disclaimer is not restricted or modified by any of the following specific warnings and disclaimers.
    3. Content
      Publication of electronic addresses on the website is for the purpose of professional communication only and must not be used to infer consent to the receipt of unsolicited commercial electronic messages. We reserve the right to change any of the material on this web site at any time. We do not undertake to keep this web site updated and are not liable to you or anyone else if errors occur in the information on this web site or if that information is not up to date.
    4. Intellectual Property Rights
      All materials and third party logos, brands and trade names displayed on the website are either the property of, or used with permission by TSG2U and protected by copyright. The use of these materials by you, or anyone else authorised by you, is prohibited unless specifically permitted by legislation, these Terms and Conditions or express written permission from Us. You may not, in any form or by any means: adapt, reproduce, broadcast, decompile, disassemble, download, copy, store, distribute, transmit, print, display, perform, publish or create derivative works from any part of this website; or commercialise any information, products or services obtained from any part of this website, without prior written permission from Us. The trade marks must not be used or modified in any way without our express written permission or the relevant third party owner. Any unauthorised use of images and third party logos, brands and trade names may violate copyright laws, trade mark laws, the laws of privacy and other civil and criminal statues.
    5. Hyperlinks
      TSG2U make no representations about websites accessed through this site which are not maintained, controlled or created by TSG2U. TSG2U does not endorse these sites and is not responsible for their content.
    6. Site Policies, Modification and Severability
      We reserve the right to make changes to our site, policies, and these Terms and conditions of Use at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term.
    7. Limitation of Liability
      Your use of the website is at your risk. We make no warranties or representations as to its accuracy and, to the extent permitted by law. We specifically disclaim any liability or responsibility for any errors or omissions in the content on the website. We will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use this web site and the content, whether based on warranty, contract, tort, negligence or any other legal basis, and whether or not We know of the possibility of such damage. If a jurisdiction does not allow the exclusion or limitation of liability in accordance with this paragraph but allows a limitation of a certain maximum extent then our liability is limited to that extent.
    8. Warranties
      Except as otherwise stated in the text of a webpage of this website or as required by law, everything on the website and all products displayed on the website are provided to you "as is" and, to the extent permitted by law, is provided without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Information on this Web site may contain typographical errors, technical inaccuracies or other errors and may be changed at any time without notice. We have a policy of continuous improvement of products and reserve the right to make improvements or changes to products without notice. We do not warrant that your access will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. We do not warrant or make any representations regarding the use of or result of the use of the material in this site in terms of their correctness, accuracy, reliability or otherwise. You assume the entire cost of all necessary servicing, repair or correction on account of your access to, use of, or browsing in the website (including accessing hyperlinks) or your downloading of any materials, data, text, images, video, or audio from the website. We are not responsible for the content of any website linked to or from the website. Your linking to any other website is entirely at your own risk and is only provided for your convenience and should not be interpreted as an endorsement of the owner/sponsor of the website or the content of the website. To the extent permitted by law, We disclaim all warranties, express and implied, as to the accuracy, validity, legality or otherwise of any materials or information contained on such sites.
    9. Governing Law
      The information contained in this website is intended for use by persons resident in Australia and is governed by the laws of each State, Territory and the Commonwealth of Australia. This Website may be accessed throughout Australia and overseas. We make no representations or warranties that the content of this web site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this web site from outside Australia, you are responsible for ensuring compliance with all laws in the place where you are located.
    10. Specific Warnings
      • You must ensure that your access to, or use of, the Website is not illegal or prohibited by laws which apply to you.
      • You must take your own precautions to ensure that the process which you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference which may damage your computer system. TSG2U takes no responsibility for any such damage which may arise in connection with your use of the Website.
    11. Goods
      • TSG2U takes no responsibility for the content of any Goods purchased through the Website.
      • You warrant that, if your Order includes Restricted Material, you are eligible to purchase such Goods and are able to provide an accepted form of ID to verify your age as being 18+.
    12. Pricing
      • Prices displayed on the TSG2U websites are subject to change without notice. Prices for items on an order are fixed once your Order has been accepted. Subsequent price changes either up or down will not be retrospectively applied to accepted Orders.
      • You agree to pay the delivery charges specified at the time you submit your Order.
      • All prices listed are in AUD
    13. Orders
      • You may place an Order by following the instructions on the Website. Your Order will be submitted by completing payment details and pressing the "Complete Order" button. Orders will be deemed to have been received by TSG2U at the time TSG2U sends an Order confirmation to your nominated e-mail address,
      • Each Order (once accepted) represents a separate Agreement incorporating the terms of that Order.
      • TSG2U reserves the right to not accept Orders that request commercial quantities of Goods. If TSG2U is unable to supply your total Order this Agreement will apply to the supply of all or part of the Order.
      • TSG2U  will use its best endeavours to supply Orders placed through the Website, however TSG2U reserves the right to cancel any Order without notice for any reason.
      • In event of a cancelled Order, any payments processed by TSG2U will be promptly refunded.
      • Customers who wish to cancel an Order must notify TSG2U by 9 am on the next business day following the date of Order, quoting the Order reference number.
      • You acknowledge that the Internet can be an unstable and, sometimes, insecure marketplace. At times the Website may not be available, or Orders may not be processed or may not be accepted for reasons beyond our control. In these circumstances TSG2U accepts no responsibility.
      • TSG2U reserves the right to substitute a product for the closest similar product should the ordered product/s be out of stock.
    14. Payment
      • You may provide your nominated payment process details during the purchase process described on the Website.
      • Once the order is confirmed and ready for dispatch, TSG2U  will process payment for the Goods (plus any delivery charges) using your nominated payment method.
      • You authorise TSG2U to debit such amount from your nominated account.
      • If your nominated account is declined by your financial institution, TSG2U will not be able to guarantee the delivery of the Goods, and may contact you to make alternative payment and delivery arrangements.
      • TSG2U may decide at any time not to accept payment from you for any reason. If we decline to accept payment, we will not process the Order and may not contact you to inform you that your Order will not be processed. We may process this Order or further Orders if you make a payment by another method that is acceptable to TSG2U.
    15. Delivery, Risk and Title in the goods
      • TSG2U will use its best endeavours to deliver the Goods to your nominated delivery address within the time period specified at the time of placing your Order. However, TSG2U will not be liable to you or anyone else for any losses suffered or incurred due to delay.
      • Subject to payment, property and risk in the Goods passes to you upon delivery of the Goods to your nominated delivery address.
      • All parcels are delivered using TSG2U nominated carrier or delivery service.
      • TSG2U and our nominated carrier reserve the right to refuse delivery if Age Verification is not able to be viewed and scanned for verification upon delivery.
        • Where a valid Age Verification document can not be viewed/scanned and goods are returned to store, you will be refunded for the cost of goods, less delivery charges to you, and les charges to return the goods to store.
    1. Faulty or damaged goods
      • TSG2U will use its best endeavours to replace any faulty Goods, or Goods damaged prior to delivery.
      • Damaged or faulty Goods will be replaced (at the discretion of TSG2U ) or where replacement of damaged or faulty Goods is not possible (in the opinion of TSG2U ) a full refund will be issued for the value of the faulty or damaged Goods.
      • All damaged and faulty goods must be returned to TSG2U.
    2. Returns
      If you have a return, please refer to our returns policy for more information.
    3. Indemnity
      • You waive, release, discharge and relinquish any and all claims that you now have or may have against TSG2U which are connected with, arise out of, relate to or are incidental to the use of the Website.
      • You agree to indemnify TSG2U  and keep us indemnified, and hold harmless from and against any and all claims, loss, damage, taxes, liability and/or expense that may be incurred by TSG2U  arising out of or in connection with the Website by any other person as a result of your, or any person using your password's:
        (a) act or omission;
        (b) breach of these terms and conditions; or
        (c) infringement of any Intellectual Property on the Website.
    4. Privacy
      Please refer to our website privacy policy for detailed information.
    5. General
      • Any provision of these Terms and Conditions which is void or unenforceable may be severed from these Terms and Conditions without affecting the enforceability of other provisions.
      • A failure or delay by TSG2U to exercise a power or right under these Terms and Conditions does not operate as a waiver of that power or right, and the exercise of a power or right by TSG2U  does not preclude its future exercise or the exercise of any other power or right.